The crack service team at

The crack service team at earthlink has managed to fail again. Contrary to their repeated assurances, my account was not cancelled. Once again I called, and once again was promised that this time my account was cancelled. The refund of charges for the past ten months has still not been processed. It exists in their system. However, has not received a supervisor’s approval. This is their story and they a sticking to it. Did I mention that earthlink has outsourced their customer service to another country? Now these people don’t have a clue. They have a script, which they follow. Suspect that is why they are all so good at telling the same story. You get what you pay for…. earthlink pays some poor smuck 25 cents and hour and their incompetence drives customers away. Have now initiated a fraud complaint with my credit card company. Will see how that goes.

WARNING: EARTHLINK SUBSCRIPTIONS ARE HAZARDOUS TO YOUR WALLET.