I purchased a Contigo Mug June 2, 2009. Its a great looking mug and well made. Only one problem. When filled with hot coffee if tilted it not only leaks it sprays. This thing is a lethal weapon. I contacted Contigo who advised that my mug was defective and provided an address where I could return it for a replacement. I returned the mug. However they never sent its replacement. I have sent them several emails with no response. I have since contacted American Express and contested the charge.
So don’t purchase from Contigo. They are not to be trusted. Once Contigo has your money you no longer exist.
Ramblings of an old computer engineer/developer 